Free delivery is applied on all orders over £150. If you place your order before 4pm on a working day, we will endeavour to deliver your goods the next working day (England, Scotland & Wales excluding Scottish Highlands and Islands, Northern Ireland and remote delivery areas unless there is an event outside our control). Any orders placed after 4pm on Friday are delivered on the following Tuesday (unless there is an event outside our control). Please note we do not deliver on Bank Holidays. We will endeavour to deliver orders received on a Bank Holiday, 2 working days later. A tracking link will be sent to you once your order reaches our courier, so you are able to follow it all the way to your front door. The cost of UK next working day delivery is free. We are unable to change your delivery address once an order has been despatched. Our carrier will deliver your parcel between 9am and 5pm; a signature may be required on receipt. If you are not around to accept your parcel, the carrier may leave it with a neighbour or in a safe place (i.e. hidden from sight and protected from the rain) if they think it is safe to do so. A calling card will be posted through your door to let you know this has been done. If the parcel cannot be left in a safe place or with a neighbour, the carrier will take it back to the local depot and leave you a card telling you how you can pick it up. Time is not of the essence in relation to delivery.
Free delivery is applied on all orders over £150 (or equivalent). We aim to deliver international orders within 1-4 working days of your order being processed. Please allow an extra working day for deliveries over International Bank Holidays. International shipping are free but taxes and duties if any are payable by you; please contact your local customs office to request details of these charges. Alternatively if taxes and duties are applicable you can choose to pay this at the checkout. We are unable to change your delivery address once an order has been despatched. Time is not of the essence in relation to delivery.
Orders under £150 will be charged a non-refundable delivery fee once your order has been shipped.

Next day delivery – £7.50

1-4 working days
Eurozone - 5 EUR
Asia - £8.00
Middle East - £8.00
ROW - £10.00
Canada - 8 CAD
Australia - 8 AUD
If you order products from our site for delivery to an international delivery destination, your order may be subject to import duties and taxes once a shipment reaches your country. You will be responsible for payment of any such import duties and taxes; Three Floor Fashion has no control over these charges and cannot predict what they may be. International orders may be subject to customs clearance procedures which may cause delays beyond original delivery estimates. Customs policies vary widely from country to country; contact your local customs office for more information. When ordering from Three Floor Fashion you are considered the "importer of record" and must comply with all laws and regulations of the country in which you are receiving the goods. We will not be liable or responsible if you break any such law.
If you choose to refuse your shipments, you will be responsible for any original postage cost, duties, taxes and/or customs charges that are incurred on the package. You will also be responsible for the cost of returning the package too. This amount will be deducted from your merchandise refund.